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Privacy Policy

Privacy Policy

Effective Date: December 9, 2025
Last Updated: December 9, 2025

This Privacy Policy explains how Fanflare Group, LLC. ("Fanflare," "we," "us," or "our") collects, uses, shares, and protects personal information when you use our mobile application, website, and related online services (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Services.

Information We Collect

We collect personal information in several ways, including directly from you, automatically when you use the Services and from third-party partners.

Information You Provide Directly

We may collect the following information you voluntarily provide:

  • Account information: name, date of birth, email address, first name, last name, username, password
  • Profile details: favorite teams, interests, photos, biography, and other optional information you choose to add
  • User-generated content: posts, comments, uploads, interactions, or any content you submit through the Services
  • Communications: feedback, inquiries, survey responses, and other correspondence
  • Payment information: limited payment data (processed by trusted third-party payment processors; Fanflare does not store full payment card numbers)
  • Other optional information: features that require you to provide additional information will clearly state what is collected and why

Information We Collect Automatically

When you use the Services, we automatically collect:

  • Device information: IP address, device identifiers, operating system, browser type, mobile carrier, device settings
  • Usage information: interactions, screen views, referring and exit pages, session duration, and in-app activity
  • Approximate location: city or region (based on IP address or device settings)
  • Advertising identifiers: such as Apple IDFA or Google Advertising ID
  • Crash logs and diagnostics: performance data used to maintain app stability

We may use cookies, SDKs, analytics scripts, and similar technologies to collect some of this data.

Information From Third Parties

We may receive information from:

  • App stores (download metadata, purchase confirmations)
  • Analytics and measurement partners (e.g., install attribution, engagement metrics)
  • Social login providers, if you use them to sign in (Google, Apple, etc.)
  • Marketing partners, where legally permitted

We do not receive your social login passwords.

How We Use Your Information

We use personal information for the following purposes:

To Provide and Maintain the Services

  • Managing user accounts
  • Enabling core app features
  • Delivering content and personalized experiences
  • Ensuring compatibility across devices and platforms

To Improve and Develop the Services

  • Analytics, research, and trend analysis
  • Measuring and optimizing performance
  • Testing features and improving user experience

To Communicate With You

  • Service updates, account alerts, and administrative messages
  • Customer support and responses to inquiries
  • Optional marketing or promotional communications (with opt-out options)

Security, Fraud Prevention, and Compliance

  • Detecting and preventing fraudulent, harmful, or unauthorized activities
  • Enforcing our Terms of Service
  • Complying with legal obligations

Advertising and Marketing (If Applicable)

If Fanflare uses advertising or measurement tools, we may use information to:

  • deliver relevant ads
  • measure effectiveness
  • build non-identifying audience segments

Users may control ad preferences as described in the Your Rights and Choices section.

Business Purposes

  • Internal operations
  • Recordkeeping
  • Corporate transactions (e.g., merger, acquisition, reorganization)

How We Share Your Information

We do not sell personal information. However, we may share information as follows:

Service Providers

We share personal information with trusted third-party vendors who help us:

  • host and operate the Services
  • provide analytics and performance measurement
  • support customer service
  • send emails and notifications
  • process payments
  • deliver optional advertising

These providers may access information solely to perform services on our behalf.

Business Transfers

We may share or transfer information in connection with:

  • a merger, acquisition, investment, financing
  • sale of assets
  • bankruptcy or reorganization
  • due diligence for a corporate transaction

For Legal, Safety, and Compliance Reasons

We may disclose personal information if we believe in good faith that doing so is necessary to:

  • comply with law or legal requests
  • protect the rights, property, or safety of Fanflare, users, or others
  • enforce our Terms of Service
  • detect or prevent fraud or security issues

With Your Consent

We may share information for other purposes when you explicitly consent.

Your Rights and Choices

Your privacy rights depend on your location.

Access, Update, and Delete

You may have the right to:

  • access your personal information
  • update or correct inaccurate data
  • request deletion of your personal information

Some actions can be taken directly in the App; others require contacting us.

Marketing Preferences

You may opt out of marketing emails by:

  • clicking "unsubscribe" in any email, or
  • contacting us directly

We may still send required transactional messages.

Advertising and Tracking Controls

Users may:

  • reset advertising identifiers
  • disable personalized ads on their device
  • update app tracking permissions
  • modify cookie preferences (where applicable)

GDPR / EEA / UK Users

Residents of the EEA / UK may also have rights to:

  • object to certain processing
  • restrict processing
  • withdraw consent
  • receive data portability
  • lodge complaints with their data protection authority

California Residents (CCPA / CPRA)

California residents may exercise:

  • right to know
  • right to access
  • right to delete
  • right to correct
  • right to opt out of "sharing" for cross-context behavioral advertising
  • right to non-discrimination

To exercise these rights, contact us using the information below.

International Data Transfers

Fanflare may process and store personal information in the U.S. or other countries. Where required, we rely on: (i) Standard Contractual Clauses (SCCs), (ii) adequate country determinations; and (iii) your consent (if applicable).

Data Retention

We retain personal information for only as long as reasonably necessary to: (i) provide and maintain the Services; (ii) fulfill the purposes described in this Privacy Policy; (iii) comply with legal, regulatory, tax, accounting, or reporting requirements; (iv) resolve disputes and enforce our agreements; and (v) protect the rights, property, and safety of Fanflare, our users, and the public.

Retention periods vary depending on the type of information and the purpose for which it was collected. When personal information is no longer required for these purposes, we will delete it, de-identify it, or otherwise remove it from our active systems. In certain cases, information may be retained in backups or archives for a limited additional period as permitted by law and for legitimate business continuity purposes.

Where we rely on consent to process personal information and you withdraw that consent, we will delete or de-identify your information unless we have a separate legal basis for retaining it.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

Children's Privacy

The Services are not intended for children under: (i) thirteen (13) years of age in the U.S., (ii) sixteen (16) years of age in the EEA or UK; or (iii) a higher age where required by local law.

We do not knowingly collect, solicit, or process personal information from children in these age ranges. If we become aware that a child has provided us with personal information in violation of this Policy or applicable law, we will take reasonable steps to delete such information and terminate the associated account.

Third-Party Links

The Services may contain links to, or integrations with, third-party websites, applications, content, or services that are not owned or controlled by Fanflare. These third parties may collect information from you independently of Fanflare, and their practices are governed solely by their own privacy policies and terms.

Fanflare is not responsible for the content, security, privacy practices, or policies of any third-party website or services. We encourage you to review the privacy policies of any third-party services you access through the Services before providing personal information or engagement with their features. Your interactions with third-party services are solely between you and the applicable third-party.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we may provide additional notice. Continued use of the Services means you accept the updated Policy.

How to Contact Us

If you have questions or wish to exercise your privacy rights:

Fanflare Group, LLC.
Email: support@fanflaresports.com
Address: 254 Chapman Rd, Ste 208 #22670, Newark, Delaware 19702 US